Your records live in a professionally managed cloud database — not on a computer in your hotel and not on anyone’s laptop. It runs on PostgreSQL, the same database technology used by banks and large institutions worldwide, on major commercial cloud infrastructure, with encrypted connections and encrypted storage.

Each hotel’s data is separated at the database itself, so one property can never see another’s records. Every person signs in with their own login, and sensitive actions are recorded permanently in a staff activity log that cannot be edited or erased. And because nothing is stored in the building, a fire, a flood or a stolen computer can’t take your records with it.

No — never. Not one naira of guest money passes through OTTO. Your guests pay you exactly as they do today: cash, your own POS terminal, or a transfer to your own bank account. OTTO simply records what was paid, how, and through which terminal, so everything reconciles at the end of the day. The only payment that ever comes to OTTO is your own subscription.

Yes to the first, never to the second. Every hotel gets its own booking page — one link you share on WhatsApp, Instagram or anywhere else. Guests see your real room types with your own photos and genuine live availability, choose their dates and book — from anywhere in the world, at any hour, whether or not anyone is at your desk.

They then choose how to pay: a transfer to your own bank account, whose details the page shows them, or simply paying at the desk on arrival. Not one naira passes through OTTO. Your reception confirms the transfer by hand, and until then the room is held on the same board your desk works from — so a walk-in can never be given it by mistake. Bookings nobody pays for release themselves, and you can switch the page off whenever you like.

Yes to both. OTTO’s Stock control keeps a catalogue of everything you hand out or store, lets you issue items to any department and record who collected them, and keeps a permanent movement history — corrections and voids are stamped without ever erasing the original.

Anything perishable is watched too: give an item an expiry date and the till is reminded daily from sixty days out — gently at first, then urgently, then in red telling staff to stop selling it. Management sees the same list, so stock gets sold while there is still time instead of being thrown away.

Yes. OTTO’s Outlets turn any point of sale into an itemised till. Stock drops as you sell, staff can run guest tabs and collect later, service charge is handled, and management reviews a clean daily sheet plus a stock check that flags anything sold without being rung up.

Yes. OTTO knows 129 countries: it shows money in your own currency and to your own decimal places, holds phone numbers to your country’s real format, and runs on your hotel’s own time zone — so the day’s takings, shifts and bookings are counted under the right day wherever you are. Hotels in Nigeria are billed in naira through Paystack; everywhere else in US dollars — you start the same 14-day free trial and we set your payment up with you. The app itself is in English and French.

No. Every plan is the complete OTTO — the same product for a 12-room guesthouse and a 90-room hotel. A larger plan simply covers more rooms; you never pay more to unlock a feature. Staff logins, guests, bookings and outlet tills are unlimited on every plan.

Yes. A guest scans a QR code, confirms their booking and checks in — then collects their key at the desk. No app download needed on their side.

Put them all on the same login. Sign in once and switch between your properties from your profile menu — OTTO always knows which one you are working in, and never mixes them. Each keeps its own rooms, guests, staff, takings and records, exactly as if it were a separate account.

Billing stays per property: each hotel has its own subscription, priced by that hotel’s own room count. And you add a property yourself, from inside OTTO, in about a minute — no second password to remember and nothing to wait for.

14 days of the full product, free, with your own hotel’s real rooms and guests. No card is needed to start. When the trial ends you simply choose a plan and subscribe — everything you entered during the trial stays exactly where it is.

OTTO needs a connection, because it’s a live system shared between your front desk, your outlets and your phone — that’s what lets you see the hotel from anywhere. It’s built to be light on data, and most hotels run it on the same connection they already use for their POS terminal, with a phone on mobile data as a backup. Nothing is stored on a machine in the hotel, so a power cut can never lose your records.

Yes. We’ll help you add your rooms and get your team started — and support is a WhatsApp message away whenever you need it.